Getting Started

How do I log in?

You can log in here, or by using the button located in the menu on the InfoSense website. You can also go directly to to access the login page.

What if I can’t remember my username or password?

If you can’t remember your SL-DOG log-in username or password, please email

What do I need to use the SL-DOG? What are the system requirements?

Access to the SL-DOG requires a  Microsoft Windows-based PC using (XP, 7, 8, or 10) and a supported web browser (Chrome or Internet Explorer). Please note, the SL-DOG is not supported by Firefox at this time. Users also need a standard USB cable (provided with the SL-RAT), an active internet connection, and log in credentials.


What can I do with the SL-DOG web portal?

The SL-DOG web portal allows users to organize, archive, view, report and visualize the  data for all the downloaded SL-RAT measurements they have conducted. A measurement filter page allows users to filter for specific measurement data based on scores, notes, or proximity. Notes can be added to each measurement, and the GPS coordinates can be edited for accuracy. Measurement data can be exported as a CSV, KML, SHP or PDF files for easy integration with other enterprise  systems such as ArcGIS, Cityworks, Cartegraph, Hansen, and Lucity.

Why should I use the SL-DOG Portal?

The Sewer Line Data OrGanizer is the only data management software specifically designed to help manage SL-RAT acoustic assessment data. The SL-DOG ensures that all uploaded data is securely archived for future access, and is essential to creating daily verification reports and summaries, which is the protocol in the ASTM Standard, “Standard Practice for Prioritizing Sewer Pipe Cleaning Operations by Using Transmissive Acoustic Inspection.”

How do I upload my SL-RAT data to the SL-DOG web portal?

You will need to install a desktop app (System Setup) and USB Setup, which can be accessed through the SL-DOG Portal’s Support Docs page. Installation instructions can be found in your SL-DOG web portal in the SL-DOG Quick Start Guide, located in the same Support Docs page. Once all installations have been completed, the user can connect the SL-RAT to the PC using the provided non-proprietary USB cable and upload measurements.

For further assistance, this recorded webinar discusses the overview of SL-RAT data management features, including how to upload measurement data. To see the steps for ensuring data upload, click here.

Is there a fee for accessing my SL-DOG account?

The first year of access is provided as part of your SL-RAT purchase, rental, lease or subscription., At the expiration of the first year, access tothe SL-DOG portal requires a paid subscription. This fee can vary depending on how many active SL-RAT devices are supported in your portal.  There is no individual seat license for using the portal and both the mobile App and the local download software remain free.  Please reach out to for questions about  SL-DOG portal renewal quotes.

How long does the SL-DOG store my acoustic data for? Will I ever lose my data?

Once you upload your SL-RAT data to the portal, this data will be saved indefinitely. Even if your portal expires, all data that has been uploaded in the past, or uploaded to the expired portal using the desktop app (local client), will be stored for future access. Please note, the data does not automatically upload to your web portal, the user must manually upload the data from the SL-RAT device using the desktop app (local client) and USB cable. To see the steps for ensuring data upload, click here.

Data Management Features

Where can I find definitions for the terms used in the measurement details?

Definitions of terms can be found in the SL-RAT User’s Manual (pages 25-27). Also, users can hover over the text in the column headers in the web portal to see the definition of each term.

Can you delete measurements from the SL-RAT or the SL-DOG?

For data integrity, acoustic assessment data cannot be permanently erased or deleted from the database. However, users can select measurements to “hide” or filter the data for specific criteria using the “Measurement Search” capability.


What are the different ways/formats I can export SL-DOG data?

You can download your SL-RAT measurement results in the following formats: CSV (Excel), SHP (ArcGIS), PDF or to KML (Google Earth).

Can I see an example of what the SL-RAT data exports look like?

Example reports are provided in the SL-RAT User’s Manual for CSV (page 29), KML (page 30) and PDF (page 31) reports.  For SHP file exports, we recommend viewing the following video.

Is there a way to tag my asset ID’s such as Manhole ID’s or Pipe Segment ID’s or to add notes to the measurements while using the SL-RAT?

There is a mobile app that allows operators in the field to add a variety of details to the data being collected. Please see this recorded webinar on the mobile app, or see the Quick Start Guide provided in your SL-DOG portal under Support Documents for more information on how to use the mobile app to do this.

As a second option, the same information collected using the mobile app can also be entered directly in the SL-DOG portal after the data is downloaded – if the field operators are manually documenting information while in the field.

How can I integrate SL-RAT data into my existing GIS or Work Order Management System?

One way to integrate acoustic data into existing systems is to associate a unique segment ID to the measurements that can be referenced for associating the data. This can be done using the mobile app or the web portal – this video shows you how to add this field to your measurement data using both methods.

If you are looking for a more specific integration need, please reach out to our team by emailing

How do I export a SHP file? What are some tools to help manage the data for SHP file exports?

For an overview of how to work with SHP files using SL-DOG, see this video.

What steps are recommended for QC’ing the data after download

As with any other data collection process, he assessment scores should be reviewed in conjunction with other data collected during the testing process to ensure accuracy and quality. Some examples include looking at the “Measurement Status”.  If the Measurement Status does not say “Valid”, the assessment should be further evaluated for reasons such as lack of synchronization of component operation by the field crews during a test.  This can lead to “Early”, “Late” and “No TX” flags in the database. Or, if GPS accuracy needs to be edited to provide a better re-assessment of the acoustic scoring in the web portal.  Additionally, comparing the Field Assess with GPS Assess scores can be a helpful way of seeing whether operator evaluated pipe lengths are consistent with GPS determined length of pipe. Inconsistencies between operator and GPS calculated scores are highlighted in orange to flag them for further review.  Additional verification checks can be performed such as ensuring asset ID’s are properly included, etc.

This QC step can also highlight the need for operator training where errors such as those described above occur more systematically.

SL-DOG Mobile App

What is the SL-DOG Mobile app? How does it work?

The SL-DOG mobile app is a free app for iOS (Apple) and Android mobile devices such as tablets and smart phones. The app allows operators in the field to add notes to the data being collected. Please see this recorded webinar on the mobile app, or see the Quick Start Guide provided in your SL-DOG portal under Support Documents for more information on how to use the mobile app.

Where can I download the SL-DOG mobile App?

The SL-DOG mobile app can be downloaded for free for iOS or Android devices at their respective app stores. Search for “InfoSense SL-DOG” to find the app and download to your device. To log into the app, use the same credentials as for logging into the SL-DOG portal.

Why should I use the mobile app?

The mobile app can be a convenient way of associating meaningful notes and data with acoustic assessment results, in real time, while the operator is in the field conducting the tests. Data such as segment ID, manhole ID, or Basin ID may be helpful for reporting purposes, or for connecting and integrating the SL-RAT data into other existing systems. Notes can be a helpful way for operators to immediately and definitively write any observations in the field that need to be addressed. Examples of field observations could include descriptions such as “right of way needs to be cleared”, or “manhole shows evidence of I&I”, or “this asset is not in our GIS system”.