The Spring Edition of CityWorks’ InPrint publication highlights Augusta GA’s ability to streamline work processes through pairing two technologies. By integrating SL-RAT acoustic data with CityWorks software, they have established an automated system that allows for easy understanding and transparency of workflow. Creating such a process has allowed for improved response time to potential causes of SSOs.
“The response time was the biggest benefit for us. We had SL-RAT crews out in the field, and when they found blockages, they routed their inspection work order directly to their cleaning crews.”
– Jerry Philpot, IT & Technical Support Manager for Augusta, GA